Privacy Policy

Privacy Policy

Introduction

Welcome to our website ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2.1 Information You Provide

When you interact with us through our website, sign up for an account, or contact us,

we may collect personal information such as your name, email address, and any other information you voluntarily provide.

2.2 Automatically Collected Information

We may collect certain information automatically when you visit our website,

including your IP address, browser type, device information, and usage data. We use cookies and similar tracking technologies to collect this data.

2.3 Information from Third Parties

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing with subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Use Your Information

We use your information for the following purposes:

To provide and maintain our website and services.

To personalize your experience on our website.

To communicate with you, respond to your inquiries, and send you updates.

To analyze website usage and improve our services.

To comply with legal obligations and protect our rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information.

You can control cookies through your browser settings and other tools. For more information, please refer to our Cookie Policy.

Sharing Your Information

We may disclose personal information to service providers that assist us in operating our website, providing requested services,

communicating with customers, and supporting our business operations.

We may also disclose information when required by law, legal process, or governmental request.

SMS opt-in data and consent are handled as described in the SMS/Mobile Information Privacy section below.

SMS/MOBILE Information Privacy:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Opt-In and Consent

TX Surplus Recovery Specialist collects SMS consent through our website Request Assistance form. Individuals may voluntarily provide their phone number and separately choose whether to consent to Marketing SMS messages and/or Non-Marketing SMS messages.

SMS consent is optional and is not required to submit a request or obtain services. Consent checkboxes are not pre-selected.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of SMS messages or HELP for assistance.

Your Rights

You have certain rights regarding your personal information, including:

The right to access, correct, or delete your personal information.

The right to withdraw your consent (if applicable).

The right to data portability.

The right to lodge a complaint with the appropriate data protection authority.

Data Security

We take reasonable steps to protect your information from unauthorized access and maintain data security.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

TX Surplus Recovery Specialist
A D/B/A of Dee-Rails Transportation & Logistics LLC
4007 Hazelwood Dr
Pearland, TX 77584
Business: 832-507-2939

Mobile/SMS: 346-699-7200
Email: [email protected]